Downtown Auto Group Multi-Year Accessibility Plan
Accessibility for Ontarians with Disabilities Act, 2005
Integrated Accessibility Standards (Ontario Regulation 191/11)
Statement of Commitment:
Downtown Auto Group (“DAG”) is committed to treating all people in a way that allows them to maintain their dignity and independence. We are dedicated to ensuring all of our customers, employees, suppliers, job applicants, and guests are provided with equal opportunities to access our premises and use our services.
We will ensure that we comply with or exceed our requirements under the Accessibility for Ontarians with Disabilities Act (“AODA”) and the Integrated Accessibility Standards Regulation (“IASR”).
Part I - General Requirements
Initiatives and Status
| Section | Initiative | Last Review | Status |
|---|---|---|---|
| 3.1 | Accessibility Policies | February 4, 2025 | Completed |
| 3.2 | Statement of organizational commitment | February 4, 2025 | Completed |
| 3.3 | Make policies and documents publicly available and in an accessible format upon request | February 4, 2025 | Completed |
| 4.1 | Establish, implement, maintain, and document a multi-year accessibility plan | February 4, 2025 | Completed |
| 4.1 | Post the accessibility plan on our website and provide it in an accessible format upon request | February 4, 2025 | Completed |
| 4.1 | Review and update the accessibility plan at least once every five years | February 4, 2025 | Completed |
| 7.1 | Provide training on accessibility standards and the Human Rights Code to employees, volunteers, policy developers, and service providers | February 4, 2025 | Completed and Ongoing |
Last Updated: February 4, 2025
Part II - Information and Communications Standards
| Section | Initiative | Last Review | Status |
|---|---|---|---|
| 11 | Develop a process for receiving and responding to feedback that is accessible to people with disabilities | February 4, 2025 | Completed |
| 12.1 | Provide or arrange accessible formats and communication supports for people with disabilities upon request | February 4, 2025 | Ongoing |
| 12.3 | Notify the public about the availability of accessible formats and communication supports | February 4, 2025 | Completed |
| 13 | Provide emergency procedures, plans, and public safety information in accessible formats upon request | February 4, 2025 | Ongoing |
| 14.2 | Ensure internet websites and web content conform to WCAG 2.0 Level AA | February 4, 2025 | Ongoing |
Last Updated: February 4, 2025
Part III - Employment Standards
| Section | Initiative | Last Review | Status |
|---|---|---|---|
| 22 | Notify employees and the public about accommodation availability for applicants with disabilities in recruitment | February 4, 2025 | Completed |
| 23.1 | Notify job applicants about accommodation availability during recruitment | February 4, 2025 | Completed |
| 23.2 | Consult with applicants to arrange suitable accommodations upon request | February 4, 2025 | Ongoing |
| 24 | Notify successful job applicants of accommodation policies when making offers | February 4, 2025 | Completed |
| 25.1 | Inform employees about policies supporting employees with disabilities, including job accommodations | February 4, 2025 | Completed |
| 25.2 | Provide this information to new employees upon hire | February 4, 2025 | Completed |
| 25.3 | Provide updates to employees whenever policies change | February 4, 2025 | Ongoing |
| 26.1 | Consult with employees who request accessible formats and communication supports for work-related information | February 4, 2025 | Ongoing |
| 26.2 | Determine appropriate formats and supports through consultation | February 4, 2025 | Ongoing |
| 27.1 | Provide individualized workplace emergency response information to employees with disabilities | February 4, 2025 | Ongoing |
| 27.2 | With employee consent, provide workplace emergency response information to designated support persons | February 4, 2025 | Ongoing |
| 27.3 | Provide emergency response information as soon as practicable after accommodation needs are identified | February 4, 2025 | Ongoing |
| 27.4 | Review emergency response plans when employees change locations or needs change | February 4, 2025 | Ongoing |
| 28.1 | Develop a process for individual accommodation plans for employees with disabilities | February 4, 2025 | Completed |
| 29.1 | Establish a return-to-work process for employees requiring disability-related accommodations | February 4, 2025 | Completed |
| 30.1 | Consider accessibility needs and accommodation plans in performance management | February 4, 2025 | Ongoing |
| 31.1 | Consider accessibility needs and accommodation plans in career development | February 4, 2025 | Ongoing |
| 32.1 | Consider accessibility needs and accommodation plans in redeployment decisions | February 4, 2025 | Ongoing |
Last Updated: February 4, 2025
Accessibility Policy
At Downtown AutoGroup, we are dedicated to delivering exceptional experiences and fostering equal opportunities for everyone in our communities.